After completing this course, students will know how to:
- Identify the characteristics and goals of quality management,
incorporate quality management directives into projects, address the key issues of quality
management, ensure quality during the initial phases of a project, and identify the
techniques used in quality planning and the characteristics of a good quality management
plan.
- Conduct an audit, identify the areas to save the cost
associated with quality improvement, develop a quality control system, and identify
quality control tools.
- Classify project risks, identify risk management goals, design
a risk management plan, identify the issues that the plan must address, identify project
risks by using various tools, and classify project risks.
- Identify the goals and benefits of risk assessment, follow the
qualitative risk analysis process, use quantitative analysis techniques, draw a decision
tree, follow the risk response process, identify the categories for possible risk response
plans, use the methods of monitoring and controlling project risks, and identify the
outcomes of monitoring and control.
- Identify the characteristics of a good project manager,
different types of power, different forms of project organizations, create a project team,
and identify the factors and elements of organizational planning.
- Acquire staff for a project, negotiate for project staff,
identify desirable characteristics of team members, categories of personnel problems, and
factors affecting team development, develop a project team, overcome the barriers to
effective project team development, apply motivational theories, and identify ways to
motivate team members.
- Plan for communication during a project and determine the
means of communication when distributing information.
- Classify performance reports, evaluate the performance of a
project by using variance analysis, trend analysis, and earned value analysis, and
identify the benefits of close-out reporting and ways to close a project.
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