IT Project Management     

Code:

 CT22-351

Series:

 IT Technical

Duration:

 2 days
Project Management: Contexts and Processes
Introduction to IT project management
The project management profession
Project management software
The project management context
A systems approach
Project phases and the project life cycle
Project management process groups
An organisational view
Influence of organisational structure on projects
The project manager's skill set
A project management methodology for IT

Integration Management
Project integration management
Project plan development
Plan execution & change control
Tools & techniques for project plan execution
Integrated change control
Change control system

Scope Management
Project initiation
Strategic planning
Methods for selecting IT projects
Project charters
Scope planning
The scope statement
Scope definition & the work breakdown structure
Scope verification & scope change control
Improving user input

Time Management
Schedules & activities
Components of time management
Schedule & activity definition
Activity sequencing
Activity duration
Schedule development
Gantt Charts
Critical Path Method
Techniques for shortening a project schedule
Critical chain scheduling
Program Evaluation & Review Technique (PERT)
Reality checks on scheduling
Managing personnel
Software to assist in time management

Cost Management
Components & basic principles of cost management
Resource planning
Cost estimating
Cost estimation tools & techniques
Problems with IT cost estimates
Cost budgetting
Standards for budgetting
Capital budgetting
Cost control
Earned value management
Earned Value Analysis (EVA)

Quality Management
Project quality planning
Initial project planning
Quality assurance
Quality audits
Responsibilities of the project auditor
Quality control
Statistical quality control
Tools & techniques for quality control
Improving IT project quality
Maturity models

 Human Resource Management
Organisational fundamentals
Organisational planning
Staff acquisition
Resource loading & levelling
Successful negotiation
Team development
Using software to assist in human resource management
Using MS-Project 2003

Communications Management
Communications planning
A communications management plan
Improving project communications
Distributing information
Performance reporting
Measuring project performance
Tools for measuring performance

Risk Management
Risk management planning
Project risk of IT projects
Risk identification
Tools for identifying risks
Qualitative risk analysis
Risk factors & probability/impact matrix
Risk item tracking
Quantitative risk analysis
Decsion trees & expected monetary value
Risk response planning
Risk monitoring & control
Using software to assist in project risk management

Procurement Management
Procurement planning and solicitation
Tools & techniques for procurement planning
Solicitation planning
Solicitation
Source selection & contract management
Making source selection
Types of contracts
Contract administration
Contract close-out

Initiating, Planning and Executing Projects
Case Study - NWA Reservations System
Initiation
Business justification for projects
Planning
Developing the project plans
Determining project scope & schedules
Human resources & communications planning
Quality, risk & procurement planning
Execution
Providing project leadership
Quality assurance
Sharing information
Procuring necessary resources
Training users to develop code

Controlling and Closing Projects
Control
Schedule control
Quality control
Performance & status reporting
Managing resistance to change
Closure
Administrative closure
Lessons learned

IT Project Management 


After completing this course, students will know how to:

  • Identify the elements of an IT project; and discuss key elements of the project management framework as they relate to information technology.
  • Identify and discuss the processes involved in project integration management and project scope management.
  • Describe the various tools and techniques used to develop project schedules and how resource planning, cost estimating, and cost control relate to overall project cost management.
  • Explain the main processes of project quality management and human resource management.
  • Identify the key aspects of project communications management and the processes relevant to project risk management.
  • Describe the main processes and deliverables of procurement management and explain the early stages of Northwest Airline’s ResNet project in terms of project initiation.
  • Identify the project management planning processes and outputs and explain the executing processes and outputs and how they were used on ResNet.
  • Discuss the controlling and closing processes in terms of the ResNet project.

Prerequisites:


None